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UdriaUdria

Privacy

Udria is operated by 815MC Ltd, the data controller for the information described here.

What we collect

What we never collect

Card numbers, expiry dates and security codes never reach our servers. Stripe collects them directly and stores them; we hold only an opaque reference.

We do not keep your IP address with anything we record. Our servers see it with every request and use it to limit abuse: it is held as the key of a request counter that runs for an hour at most, and a daily clean-up deletes the counter once it has been out of date for a day. What we store with events, orders and downloads is a shortened hash of it.

Why we collect it

Who we share it with

We do not sell personal data and we do not share it for anyone else’s marketing.

Advertising measurement

We advertise, and we need to know which advertisements produce sales rather than clicks. Our public pages load Google Tag Manager for every visitor, wherever they are. It loads Google’s advertising and analytics tags. Until you press Accept, we tell those tags not to store advertising or analytics cookies and not to use your data for advertising or personalised advertising (Google Consent Mode). If you accept, we tell them they may, and they may then set Google’s own cookies. If you decline, those signals stay denied. To change your answer, clear this site’s cookies and the banner asks again.

Each event we measure is also handed to Tag Manager in the page. The visitor and session identifiers and the design version described below go with that event only after you accept. When an order completes and you have accepted, the page hands Tag Manager the order number, the amount, the currency and a one-way hash of your email address. We hash the email address before it is sent, and we do not send the plain-text address through this process. Google may compare that hash with information it already holds for advertising measurement, to tell whether the person who bought is the person who clicked an advertisement, a feature it calls enhanced conversions. Without your acceptance the identifiers, the order and the hash are not handed over.

If you accept advertising cookies, we also record which advertisement click brought you here, both the first one and the most recent, so that a sale can be attributed to the campaign that produced it. Without that acceptance we record only which site sent you (its address, not the page), the source and medium named in the link you followed, and the page you landed on.

Cookies

Our own cookies are first-party: they are set on this site, other websites cannot read them, and each name starts with udria_. Scripts on our pages can read all of them except the staff sign-in cookie below, and those scripts include the Google tags that Tag Manager loads. The lifetimes given are the ones we set; a browser may keep a cookie for less. These are the ones a visitor can be given.

Two more are set only for our own staff, when they sign in to our dashboards. udria_sess (called __Host-udria_sess on the live site) holds the sign-in: a random value our server looks up, which page scripts cannot read. It lasts 14 days for a password sign-in and 30 for an emailed link, and signing out ends it at once. udria_staff lasts as long and says only that a member of staff uses this browser, so that our pages do not load Google Tag Manager in it. Signing in deletes the two cookies these replaced, udria_admin and udria_mkt. Our pages also stay clear of Google Tag Manager in a browser holding udria_qa_view, which a staff preview tool will set; nothing sets it yet. Our internal Mission Control pages have an address of their own, mc.udria.co, and the cookies set there stay there: udria.co itself never receives them. Signing in there sets __Host-udria_sess and udria_staff as above, for that address alone, where no page loads Google Tag Manager. One more, __Host-udria_mc_gate, is set only there, when the site’s owner sets up a passkey or signs in with one: a random value our server looks up, which page scripts cannot read. It lasts twelve hours. Signing out of Mission Control ends it and the sign-in there at once.

We also keep a few values in your browser’s own storage:

What our measurement records

Unless you have opted out, each page view and click we measure is sent to our own server, which stores:

Blog articles record separately, against the same identifiers, which article was read, whether you reached half-way and nine-tenths of the way down, which of its links you clicked, whether you copied one of its code samples, and your answer if you said whether it was useful.

If you buy, the design version you were shown is recorded with the purchase, on our own records only. If you have accepted advertising cookies, the identifiers and the details in udria_attr and udria_attr_last also travel with the order to Stripe and are recorded with the purchase. That links this browser’s measured visits to your order, and so to the email address on it, which makes them information about an identifiable customer rather than about an anonymous browser. Without that acceptance the order is not linked to your visits. The order also records that you started checkout, as one more measured event, and a shortened hash of your IP address combined with your browser’s name, operating system and type of device (never its version), so that we can tell when one device checks out under several visitor identifiers. Neither is recorded if you have opted out.

Opting out of measurement

You can object to this measurement. Press the button and our server sets udria_optout in this browser and deletes udria_vid, udria_sid, udria_attr, udria_attr_last and udria_exp. From then on, in this browser, our pages record nothing about your visits and set none of those cookies again, you see the site’s original design, and an order you place carries none of the identifiers above to Stripe.

The choice lasts a year and belongs to this browser: another browser or device is measured as before, and clearing this site’s cookies undoes it. What was recorded before you opted out stays in our records, no longer connected to this browser. The opt-out covers our own measurement. It does not change your answer to the cookie banner, which is what Google’s tags follow, and after a purchase the conversion described above still reaches Tag Manager if you accepted advertising cookies.

How long we keep it

Order records are kept for as long as we need them for accounting and for the statutory periods that come with selling — which for a consumer sale includes the record of what you agreed at checkout.

Measurement records (events, visit and visitor records, and blog reading records) and what you send through the stack form are not yet deleted automatically. We keep them until we remove them, and we have not yet fixed a period.

Your rights

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it entirely. Email hello@udria.co and we will action it within 30 days. Deletion removes your customer record, your order history, questionnaire answers, what you sent through the stack form and any email history. Where we must keep a record of a sale for accounting or consumer-law reasons, we will tell you what is kept and why.

Contact

hello@udria.co